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Announcements

SingPass 2FA Grace Period Withdrawal

12 December 2016

The SingPass 2FA grace period ends on 15 Jan 2017. From 16 Jan 2017, users who have yet to setup 2FA will require 7-10 working day before being allowed access to sensitive services.

With the majority of SingPass users 2FA-ready, the 30-day grace period provision will end on 15 JANUARY 2017. Over 2.3 million users have set up their SingPass 2-Step Verification (2FA) to better protect their personal data. So if you've not set up your 2FA, do log in to your SingPass account today to do so. 

This means that:

> Users who log in to SingPass before or on 15 January 2017 will be given the full 30-day grace period to complete their 2FA setup.

> Users who log in to SingPass from 16 January 2017 onwards will not be given any grace period to complete their 2FA setup, which will take up to seven and 10 working days for local and overseas users respectively. They will need to:

  1. Log in to their SingPass account and click "Set Up 2-Step Verification".

  2. Wait for a PIN mailer to arrive at their registered address.

  3. Follow the instructions in the PIN mailer to activate 2FA.

NOTE: You need to complete your 2FA setup in order to access your Pharmacist account from 2017 onwards, and to access over 100 government digital services involving sensitive data.

For details, please refer to http://bit.ly/2hlKPT1

SingPass 2FA setup reminder with deadlines, grace period details, and instructions for secure online transactions.

For Pharmacists (Singaporeans and Singapore permanent residents) residing overseas, please refer to these links:

http://www.gov.sg/news/content/the-straits-times-singpass-2fa-activation-no-foreign-phone-numbersopen in a new window

http://www.ifaq.gov.sg/SINGPASS/apps/fcd_faqmain.aspx?FAQ=162912opens in a new window

For Non SingPass Eligible User, you may still access your Pharmacist account using your Registration number. However, we have implemented 2-Step Verification (2FA) to better protect your login to the Professional Registration System (PRS). Please note that you will be required to login to PRS with 2FA (OneKey Token) from 15 Jan 2017. 

Click here for more information on how to apply for the OneKey token. 

For enquiries regarding SingPass 2FA setup, users can refer to http://www.ifaq.gov.sg/SINGPASS/mobile/index.aspx#Docs/9375 and Video Guides. They can also contact Assurity Helpdesk via email at helpdesk@assurity.sg.

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